Legal

Refund Policy

Last Updated: January 28, 2026

At BoltRoute, we want you to be completely satisfied with our email verification services. We offer a straightforward 14-day money-back guarantee for all new customers.

14-Day Money-Back Guarantee

If you are not satisfied with BoltRoute for any reason, you may request a full refund within 14 days of your initial purchase. This applies to:

First-time credit purchases
First-time subscription payments

No questions asked. Simply contact us and we will process your refund.

How to Request a Refund

To request a refund, contact us at support@boltroute.ai with:

Your account email address
Date of purchase
Reason for refund (optional, but helps us improve)

We will process your refund within 5-7 business days. Refunds are issued to the original payment method.

Refund Conditions

The 14-day guarantee applies to your first purchase only
Refunds are available for unused or partially used credits
Subscription refunds are prorated based on unused time within the 14-day window

After the 14-Day Period

After the initial 14-day period, purchases are generally non-refundable. However, we handle refund requests on a case-by-case basis. If you experience technical issues that prevent you from using the service, contact us and we will work with you to find a fair resolution.

Subscription Cancellations

You may cancel your subscription at any time through your account dashboard or by contacting support@boltroute.ai. Cancellation stops future billing but does not automatically trigger a refund for the current billing period.

Contact Us

For refund requests or questions about this policy:

Email: support@boltroute.ai

BoltRoute is owned and operated by DVA TELEKOMÜNİKASYON VE BİLGİ TEKNOLOJİLERİ SAN. VE TİC. ANONİM ŞİRKETİ.